At Sherborne Trading Fashion Wholesale (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [sherbornetrading.com] or interact with us in any capacity.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
- Contact Information: This includes your name, email address, postal address, and phone number.
- Payment Information: If you make a purchase from us, we collect your payment details such as credit card or other payment method details, along with billing information.
b. Usage Data
We may collect information about how you access and use our website. This may include your IP address, browser type, operating system, device information, and browsing activities.
c. Communication Data
We collect any information you provide when communicating with us, such as emails, phone calls, or inquiries through our website contact forms.
2. How We Use Your Information
We use the information collected in the following ways:
- To Provide Our Services: To fulfill orders, process payments, and deliver products.
- Customer Support: To handle inquiries, complaints, or issues that you may have with our services or products.
- Marketing and Promotions: To provide you with updates, offers, and information on products and services we believe may be of interest to you (you can opt out at any time).
- Improve Our Website: To monitor and analyze usage and trends to improve the functionality and user experience of our website.
3. Sharing Your Information
We may share your personal data with third parties in the following circumstances:
- Service Providers: We may share your data with third-party vendors, such as payment processors, delivery services, and marketing platforms that assist us in running our business.
- Legal Compliance: We may disclose your information if required by law, legal process, or governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of your personal data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Retention of Data
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
6. Your Rights
You have the following rights in relation to your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request corrections to inaccurate or incomplete data.
- Erasure: You may request the deletion of your personal data in certain circumstances.
- Data Portability: You can request a copy of your data in a machine-readable format.
- Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by contacting us or using the “unsubscribe” link in any marketing email.
To exercise any of these rights, please contact us at the details provided below.
7. Cookies
Our website uses cookies to enhance your experience and analyze website traffic. You can choose to block or disable cookies in your browser settings. For more information, please refer to our Cookie Policy.
8. International Data Transfers
We may transfer your personal data to service providers located outside of your country. In such cases, we ensure appropriate safeguards are in place to protect your data.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
